Customer Focus

The Safety Policy of Our Company is designed to comply with the Occupational Safety and Health
Administration Standards and to endeavour to maintain a safe and injury/illness-free workplace. A copy of the OSHA Safety and Health Standards 1926 and 1910 are available for all employees to use and reference. These Standards shall be available in the home office at all times and will be sent to the site on request.
Compliance with the following Safety Policy and all items contained therein is mandatory for all employees of the company. The authorization and responsibility for enforcement has been given primarily to the Responsible Person.
The Other Responsible Person(s) share in this responsibility as well. It is company policy that accident prevention be a prime concern of all
employees. This includes the safety and well-being of our employees, subcontractors, and customers,
as well as the prevention of wasteful, inefficient operations, and damage to property and equipment.
Our Quality Policy specifies the Degree of Excellence as “all activities of the organization will be carried out systematically by defined and documented Policies and Procedures, will meet applicable legislative requirements, will be visible and auditable, and will ensure that the needs of Learners, Staff, and Stakeholders are met. We realize that Quality is the responsibility of all personnel, and therefore will promote a Quality Culture within the organization by sharing information, including personnel in decision-making, and delegating specific Quality Management functions, e.g. Quality System maintenance, to suitably skilled and competent persons where deficiencies are found.
Customer Focus
Continuous Improvement
Employee Involvement
Process Approach
It encompasses various principles and practices designed to ensure that all aspects of our operations meet the highest standards of excellence. Effective quality management not only enhances customer satisfaction but also drives continuous improvement and operational efficiency. Here are four of the most important points in quality management for SBOS.
Ensuring that our clients’ needs and expectations are met or exceeded is paramount. Understanding and fulfilling their requirements lead to increased customer satisfaction and loyalty, cementing SBOS as a trusted partner in the oil services industry.
At SBOS, we are committed to constantly improving our processes, products, and services. This can be achieved through regular assessments, feedback loops, and the implementation of incremental changes to enhance efficiency and effectiveness in our operations.
Engaging all SBOS employees in the quality management process is crucial. When our team members are empowered and involved, they are more likely to contribute valuable insights and take ownership of the quality of their work, driving our company forward.
Managing activities and resources as processes allows SBOS to achieve consistent and predictable results. This involves identifying key processes, measuring their performance, and optimizing them to improve overall quality, ensuring we maintain our position as a leader in the oil services sector.
Phone: +964 771 777 1004
Phone: +964 771 801 8555
Email: info@south-babylon.com
Address: Iraq, Baghdad, Jadriyah
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